Client Support Coordinator

Ayusya Health Care

Posted 4 days ago

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Location

Chennai, Tamil Nadu

Experience

2-4

Job type

Full-Time

Salary

₹18,000 - ₹22,000 /mo

Job description

We are looking for a dedicated and responsible Client Support Coordinator to manage patient service coordination, client communication, staff scheduling, and service follow-up for our Home Health Care operations. The candidate should ensure smooth communication between patients, caregivers, nurses, and the management team.

  • Any Paramedical / Nursing / Healthcare-related qualification
  • Freshers or experienced candidates can apply

Roles & responsibilities

  • Handle client inquiries and service requests professionally
  • Coordinate nurses, caregivers, and home care staff schedules
  • Follow up with patients and families regarding service quality
  • Maintain patient records and service reports
  • Coordinate emergency or urgent support requirements
  • Communicate with field staff regarding duty updates
  • Manage admission and discharge coordination
  • Prepare daily reports and update management
  • Support billing and documentation processes
  • Ensure client satisfaction and timely service delivery

Skills & experience

  • Good communication skills
  • Basic computer knowledge
  • Coordination and follow-up skills
  • Problem-solving ability
  • Patient handling and customer support skills
  • Ability to work in shifts if required
Job overview
Industry

Health Care Services

Department

Nursing Services / Associate Nursing

Openings

2

Education required

Diploma, Associate

Work setup

Onsite


Key skills
Client Coordination Patient Support Staff Scheduling Communication Skills Documentation Handling Follow-up Management Basic Computer Knowledge Problem Solving Team Coordination Time Management

Perks & benefits
  • Performance Bonus / Incentives
  • Flexible Working Hours / Work From Home
  • Travel Allowance / Fuel Allowance
  • Mobile / Internet Reimbursement